Pozíció azonosító: B145EOE

Kategória: Informatika, IT Támogatás, IT Üzemeltetés

Szükséges nyelvtudás: Angol - tárgyalási

Munkavégzés helye: Budapest, VI. kerület

Feladatok

• Be part of Email services L2/L3 team
• Expert in supporting and troubleshooting issues related to Outlook
• Expert in supporting and troubleshooting Desktop / OS issues
• Providing end user support in accessing archived emails
• Providing and troubleshooting Shared Mailbox access etc.,
• Providing and troubleshooting the calendar access issues
• Hands on experience in troubleshooting mail flow issues
• Have working experience with client side troubleshooting tools such as Exchange Connectivity Analyzer, Ping, Trace etc., to find the root cause of the simple to complex problems

Elvárások

• Expert Level in Windows Desktop Operating System (Windows 7, Windows 10)
• Expert-Level in using, troubleshooting and providing support to Outlook 2016
• High-Level of understanding of Microsoft’s Exchange Server, Windows Operating System
• Strong understanding of ITIL.
• Must be able to collaborate effectively with other associates within the organization.
• Ability and willingness to take direction from team lead
• Able to adapt to a changing technical environment.
• Ability to coach other members of team in their area of expertise.
• Ability to communicate clearly with all team members and end-users.
• Ability to work with a sense of urgency.

Jelentkezz most!