Product Support Engineer – Medical Devices

Solution Architect (IAM/IGA)
Medical Device Risk Manager

Product Support Engineer – Medical Devices

Our partner brings together the worlds’ best talent to realize our vision of a world without fear of cancer. They work passionately to develop and deliver easy-to-use, efficient oncology solutions.

Pozíció azonosító: B76PSEMD

Kategória: Informatika, IT Támogatás

Szükséges nyelvtudás: Angol, Angol - tárgyalási

Munkavégzés helye: Budapest


  • Drive technical investigations for complaints initiated by our customers. This includes diagnosing, troubleshooting, and debugging complex systems

  • Provide technical support to installation and field service engineers

  • Author technical documentation for the field service organization

  • Support the installation and service teams during new product roll outs, ensuring that feedback is obtained and incorporated into subsequent releases

  • Provide service requirements to design and development teams for new products

  • Respond to situations where first level and second level field service support was not able to isolate or fix problems in malfunctioning equipment or software

  • Report design, reliability and maintenance problems or bugs to engineering teams


  • B.Sc. or M.Sc. in electrical engineering, computer science or equivalent degrees

  • Proficiency with Linux, Git, Jenkins and Python

  • High level of analytical skills

  • Reliable, tenacious, team-oriented

  • Auto didactic skills to quickly familiarize with new areas

  • Fluency in English language, written and verbal

  • Ability to travel up to 10%


  • NoSQL database experience (e.g. CouchDB)

  • Comfort with heterogeneous environments (Windows, Linux)

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